When to file an abuse report
Please submit issues regarding the abuse of our services including, but not limited to: illegal activity, the exploitation of children, spam, hacking, porn, drugs, arms, political, copyright, phishing, malware, credit card fraud. We review all complaints for validity and will take appropriate action. As part of our investigation it may also be necessary for us to corroborate your complaint with our vendors or customers.
What happens after an abuse report is filed
You receive an automated response by email. If you need to add more information after submitting a report, please submit a new report. We try to resolve abuse issues as quickly as possible, but response times vary depending on the number of backlogged abuse reports. For privacy reasons, we are unable to share the details of an investigation into an abuse report. Once your report has been submitted, we'll take it from there.
Often all it takes to curtail an issue is an official warning. In most cases, a ArzMall.com user who violates our Terms of Service is given several opportunities to rectify his or her behavior before banishment occurs. Serious abuse may result in permanent account termination.
We can also block all our users from accessing your online resource.